Consular Services for Australians Overseas
Consular Assistance - What we can and can not do
Consular Officers provide a wide range of services for Australian citizens in Nauru. These include issuing passports; assisting citizens in trouble; providing lists of local lawyers; witnessing signatures and other notarial services; voting facilities for Federal and some State elections; and providing the latest consular travel advice.
Our commitment and your responsibilities
You can expect that we will:
- provide the services set out in the Consular Services Charter and deal with your query honestly, equitably and courteously;
- meet the high service standards outlined in the Consular Services Charter;
- provide you with all available information relevant to your case, except information which violates the privacy of others whose interests we are required to protect;
- protect your privacy in accordance with the Privacy Act 1988.
We expect that you will:
- take personal responsibility for your travel choices, your safety and behaviour overseas;
- make precautionary arrangements when preparing for overseas travel such as taking travel insurance, monitoring travel advice and registering your travel details with us;
- make sensible arrangements for your accommodation, travel and health needs;
- treat us with courtesy and respect;
- be honest and ethical and provide us with all relevant information when seeking our assistance;
- abide by the laws of the country you are visiting.
Consular assistance contacts
- Emergency consular assistance is available 24 hours a day by calling our Consular Emergency Centre (CEC) in Canberra on 1300 555 135.
- If you are overseas, you can be connected to the CEC or given a reverse-charge number to call by telephoning the Australian diplomatic mission in the country you are visiting (Nauru).
- You can access addresses and telephone numbers of Australian diplomatic missions in local telephone directories, hotels, tourist offices or police stations, or on the Department of Foreign Affairs and Trade website and in our travel advisories for each country.
- If you are not able to contact an Australian diplomatic mission, you can contact the CEC from anywhere in the world on +61 2 6261 3305.
- The CEC may also assist concerned family members in Australia and can be contacted on 1300 555 135.
Information and advice
- You can access our full range of travel information to help you prepare for overseas travel on this website
- Our travel advice, which assesses the level of risk in a particular destination so that you can make informed decisions about where and when to travel overseas, is also available from an automated-reading service by calling 1300 139 281.
- You can subscribe to the travel advice to receive free email notification each time the advice is updated.
Travel information for Australians
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.
Living in Country
- Taxation issues
- International driving permits
- Birth, marriage and death certificates
- Police clearances
- Marriage overseas
- Authentications and apostilles
A gateway to information about Australian benefits, payments and services
Centrelink International Services
Provides information about Centrelink International Services, the area of Centrelink responsible for delivery of social welfare payments to customers who are outside of Australia for 13 weeks or more.
Returning to Australia
2017 Bennelong by-election
A by-election for the federal electoral Division of Bennelong in New South Wales will be held on Saturday 16 December 2017.
You can check if you are enrolled in the Division of Bennelong, enrol or update your enrolment details at www.aec.gov.au/enrol. The deadline to enrol is 8pm AEDT Monday 20 November 2017.
In-person voting will not be available outside of Australia for this by-election. If you will be overseas on by-election day, you can apply for a postal vote or you can vote in person in Australia before you go.
You can apply for a postal vote by completing a ‘Postal Vote Application’ on the AEC website. You should ensure that you apply for a postal vote as soon as possible to allow enough time for the ballot papers to reach you overseas before by-election day.